Privacy policy

At Aptly Technology Corporation, our commitment to protecting your data extends to the features and services of our products, including AptlyStar. Below is the product-specific privacy policy for AptlyStar: 

1. Collection and Use of Personal Information

We collect information to provide and improve AptlyStar services. This may include: 

• Account Information: Name, email address, organization name and other contact details for registration and account setup.
• Subscription Details: Information related to your selected plan and billing preferences. 
• Usage Data: Insights on how you interact with AptlyStar to enhance user experience. 

2. Promotional Emails

• By signing up, you may receive promotional emails about AptlyStar features, updates, and offers. 
• You can opt out anytime by clicking the “Unsubscribe” link in these emails or adjusting your communication preferences within your account. 

3. Data Privacy

We prioritize your data security by implementing advanced encryption, access controls, and secure servers. 

• No Data Sharing: We do not sell or share your data with third-party advertisers. 
• Access Restrictions: Only authorized personnel can access your data for service improvement purposes. 
• Your Private Data: Information used within AptlyStar, including connected data sources, remains private and secure. 
• Customization Data: Any data used for AI chatbot customization is encrypted and processed within a secure environment. 
• Ensuring Compliance with GDPR and CCPA for Data Privacy Excellence: Our platform ensures full compliance with data privacy regulations such as GDPR and CCPA, safeguarding user data through robust encryption, secure storage practices, and transparent consent mechanisms 

4. Payment Information

• Secure Transactions: Payments are processed through trusted third-party payment gateways adhering to industry standards. 
• No Storage of Card Details: AptlyStar does not store sensitive payment information like credit card numbers. 
• Billing Transparency: Users will be notified of subscription charges and renewal dates. 

5. Subscriptions

• Plan Management: Users can manage or cancel subscriptions via their account dashboard. 
• Renewals: Subscriptions auto-renew unless canceled before the billing cycle ends. 
• Refund Policy: Refunds are subject to the terms outlined in your subscription agreement. 

6. User Rights

You have the right to: 

• Access, correct, or delete your personal data. 
• Request details about data processing activities. 
• Opt out of promotional communications. 

7.  Security

At AptlyStar, we prioritize the security of your personal information and data. We employ robust measures to safeguard your information against unauthorized access, disclosure, or misuse. 

Security Measures in Place 

• Data Encryption: All data, including sensitive information, is encrypted during transmission (e.g., using TLS) and at rest using industry-standard encryption protocols. 
• Access Control: Strict access control mechanisms ensure that only authorized personnel can access your data. 
• Regular Audits: We conduct periodic security audits and vulnerability assessments to identify and address potential risks. 
• Secure Authentication: Multi-factor authentication (MFA) is implemented to provide additional security for user accounts. 

Application Security 

• Secure APIs: All API integrations are protected to prevent unauthorized access to user data. 
• Sandboxed Environments: Custom AI model training and data processing occur in secure, isolated environments. 
• Rate Limiting and Monitoring: We monitor usage patterns to detect and mitigate potential security threats, such as brute-force attacks. 

User Responsibilities 

While we take every precaution to protect your data, you are encouraged to: 

• Use strong, unique passwords for your AptlyStar account. 
• Keep your login credentials confidential and avoid sharing them. 
• Notify us immediately of any suspicious account activity or potential breaches. 

Data Breach Response 

In the unlikely event of a data breach: 

• We will notify affected users promptly via email or the AptlyStar platform. 
• Our team will work swiftly to mitigate the impact and prevent recurrence. 

By using AptlyStar, you trust us with your data, and we are committed to maintaining the highest security standards to protect your information. 

For security-related inquiries, please contact us at info@aptlystar.ai. 

8. Data Deletion Policy

At AptlyStar, we respect your right to data privacy and deletion. When a user requests data deletion, we follow a thorough process to ensure your information is securely and completely removed from our systems: 

1. User-Initiated Deletion: Users can request the deletion of their data through the platform or by contacting our support team. 
2. Confirmation Process: We validate the request to ensure it is authorized by the data owner. 
3. Secure Deletion: Upon confirmation, all associated user data is erased from our active databases and backup systems within the legally required timeframes. 
4. Audit Logs: A record of the deletion process is maintained for compliance and transparency, without retaining the actual deleted data. 
5. Notification: Once the process is complete, users receive confirmation that their data has been fully removed. 

Our commitment is to provide complete control over your data, ensuring privacy and compliance with applicable data protection regulations. 

9.  Updates to Privacy Policy

We may occasionally update this policy to reflect changes in our practices. You will be notified of significant updates via email or within the AptlyStar platform. 

Aptly Technology Corporation is the parent company of AptlyStar. AptlyStar is one of the innovative products under our portfolio, designed with user privacy and security as top priorities. To learn more about our other services and their privacy practices, please visit our Aptly Technology Privacy Policy.