Client Overview
Founded in 1969, Longhua University of Science and Technology is a prestigious academic institution rooted in the spirit of “Diligence, Respect, Sincerity, and Simplicity.”
Located in the culturally symbolic “Huilong Danfeng” area, the university has grown from a technical college with four disciplines into a center of excellence that integrates technology and liberal arts.
Committed to innovation and pragmatic education, Longhua continually seeks modern solutions to improve student engagement and institutional efficiency.
Challenge
With increasing interest from both local and international students, Longhua University faced the challenge of:
- Handling a high volume of admissions inquiries.
- Ensuring 24/7 support for prospective students.
- Providing consistent and accurate information on admission procedures, eligibility, and course offerings. Reducing the manual workload on administrative staff.
Solution
AptlyStar.ai – No-Code AI Agent for Admissions
How it works?
To address these challenges, Longhua University partnered with AptlyStar.ai, a no-code Generative AI platform.
The university deployed a customized AI admissions agent integrated directly into their website using AptlyStar’s intuitive drag-and-drop builder.
Key Features Used:
- No-Code Agent Builder: Empowered university staff to create and modify the AI agents without technical support.
- Natural Language Understanding (NLU): Enabled intelligent responses to diverse student queries.
- Multi-language Support: Served both domestic and international students in multiple languages.
- 24/7 Availability: Provided real-time assistance around the clock, even during holidays or non-office hours.
- Seamless Website Integration: Embedded within the admissions portal without disrupting existing workflows.
Results & Impact
By integrating AptlyStar.ai, Longhua Universityof Science and Technology has embracedmodern AI capabilities to elevate studentsupport, reduce administrative load, andenhance the efficiency of the admissionsprocess.
This successful deployment sets the stage forfuture applications across other universitydepartments like student affairs, courseadvising, and alumni services.
Metric
Admissions query response time
Staff workload on FAQs
Student engagement rate
Support hours
Before AptlyStar.ai
2–3 days (email/manual follow-up)
High
Moderate
8 hrs/day, 5 days/week
After AptlyStar.ai
Instant (Real-time AI Agent)
Reduced by over 70%
Increased by 55%
24/7 continuous support
Their positive experiences are a testament to our commitment to excellence.
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